Here’s everything you need to know about how we ship, track, and handle returns.
Shipping
Australia
We ship Australia-wide with tracked delivery on all orders. You’ll receive a confirmation email with tracking details once your order is on the way.
- Standard: $10 (2–8 business days)
- Express: $15 (1–4 business days).
- Free Delivery: on orders over $80 AUD.
International
International shipping is available and calculated at checkout based on your location.
WARRANTY & RETURNS
We offer a 30-day money-back guarantee on Dew Drops, because if your skin doesn’t love Supple, we don’t want your money.
To request a return:
Email us at hello@suppleskinco.com
Once confirmed, you can post your item back with your order number, reason, and date of purchase.
Return address:
1854 Sawgrass Place
Hope Island QLD 4212
Australia
Please note: return shipping is at your cost and non-refundable.
Need to reach out? Contact us below.
