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FAQ's

What's so special about this serum? 

Well I mean what isn't really. Its 100% natural which is amazing, its vegan & of course cruelty free which is also amazing. We use organic hemp seed oil blended with carefully selected essential oils, so we only use the best of the best because your skin is totally worth it. Each ingredient serves its own special purpose to give your skin as many nutrients & skin perfecting properties as possible, there aren't any fillers or nasty chemicals and no added fragrance taking up valuable space in this bottle. Every single drop counts. 

BENEFITS: 

  • soothe inflammation
  • hydrate dry skin
  • balance oily skin
  • prevent & reduce acne
  • doesn’t clog pores - 0% non comedogenic
  • calm & reduce dermatitis, psoriasis & eczema
  • regenerate skin cells
  • assists with preventing premature ageing
  • refine pores
  • reduce pigmentation and scarring  
  • brighten dull skin 

 
     

How do I use it? 

Ensure you have freshly cleansed skin and pat dry. Always cleanse twice at night. Add 3 drops to each cheek (you may use more or less depending on your skins needs) and use your fingers to spread over your entire face, making sure no product makes its way into your eyes but still giving the under and over eye area some love. Here's where the real love happens. Spend a good 30-60 seconds massaging the Dew Drops into your skin in circular motions & lifting upwards as you go, getting every little crevice on that precious face. Do this in the morning and night (however in the first 1-2 weeks we recommend you start slowly to allow your skin to adjust to the new product and use at night only with your usual moisturiser in the morning). 

That's it, literally. No further moisturiser, serums, toners, primers or eye cream required, we are all about keeping it pure & keeping it simple. We want to bring out your natural beauty and do it simply & effortlessly. Now look yourself in the mirror and remind yourself what a gorgeous babe you are! 

 

I have oily/breakout skin, won't putting oil on my skin make this worse? 

You would think so, but no. Skin becomes oily when its been stripped of moisture, is unbalanced and/or when pores are clogged and congested. Our serum is incredibly balancing and will help to deeply penetrate & purify pores. Hemp oil is also known as a 'dry' oil that has the amazing benefit of balancing both oily and dry skin, and has the lowest possible comedogenic rating (0% which means it won't clog pores). This is a case of oil on oil = a clearer brighter glow

    

Will I get a purge when I start using it? 

Everyone is totally different. From experience 90% of our customers see great results immediately from first use and do not experience a purge (this is the skin breaking out with new product usage). 10% will go through a purge that can last anywhere from 1-3 weeks while the skin detoxes underlying congestion & settles into the new product, however it is extremely rare for our customers not to come out the other side of a full skin cycle of 30 days this with more beautiful, clearer, more refined skin 

 

Do I still need to use other skincare products? 

You'll need a great cleanser (we've got you covered) and an SPF for daytime use for your daily skincare routine. That's it! We recommend exfoliating a couple of times a week and you're welcome to mask once a week if that's your thang 

 

Can I wear makeup over the top of this serum? 

You sure can and it actually makes the most magical primer thats much better for your skin than a traditional primer. Just let it settle well into your skin for 10 mins prior to applying makeup

 

I'm pregnant or breastfeeding, can I use your products?

Absolutely. Our products are perfectly safe for pregnancy and breastfeeding unless otherwise stated on the product. Our Dew Drops & Enzyme Cleanser are magical for boosting that pregnant mama glow & you'll love your new simple routine when you have a new bub to care for 

 

 

How does your money back guarantee work? 

We want to help you get your best glow just like we've found ourselves, so if your skin doesn't love Supple then we don't deserve your hard earned dollars. We understand everyone is different and what works amazingly for some may not be the business for others. If you fall into the latter category we'd love you to try the product for a minimum of 30 days consistently and if you still don't love it then you can send it back for a full product refund.  See our returns policy for further details